Site Help / FAQ
Find quick answers to your questions below...
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my order.
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
What is your cancellation policy?
Low Price Guarantee
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
How do I find my product?
How do I navigate the site?
How do I contact you?
Privacy & Security
DTC Store FAQ's
Track My Order